Last updated: February 10, 2026
At Otterneti, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
We collect information you provide directly to us, such as when you create an account, complete your profile, list services, place orders, or communicate with other users. This includes your name, email address, payment information, profile details, and any content you submit. We also automatically collect device information, usage data, and log information when you interact with our platform.
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; communicate with you about products, services, and platform updates; monitor and analyze trends and usage; detect and prevent fraud and abuse; personalize your experience; and comply with legal obligations.
We share your information with other users as necessary to facilitate transactions (e.g., buyers see seller profiles). We also share data with service providers who perform functions on our behalf (payment processing, email delivery, analytics). We may disclose information to comply with legal obligations, protect our rights, or in connection with a business transaction such as a merger or acquisition.
We use cookies, web beacons, and similar technologies to collect information about your browsing activities. This helps us remember your preferences, understand how you use our platform, and improve your experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information after account deletion for legitimate business purposes, legal compliance, fraud prevention, and dispute resolution. Financial and transaction records are retained according to legal and regulatory requirements.
You have the right to access, update, or delete your personal information through your account settings. You can opt out of marketing communications by following unsubscribe instructions in emails. Depending on your location, you may have additional rights under data protection laws such as GDPR or CCPA, including the right to data portability and the right to restrict processing.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to the transfer of your information to our facilities and service providers worldwide.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or through a notice on our platform. Your continued use after changes are posted constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@otterneti.com. For data protection inquiries or to exercise your rights, you may also reach our Data Protection Officer at dpo@otterneti.com.
By using Otterneti, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.